Privacy Policy

What we collect

• Account info: name, email, hashed password (or OAuth identifiers).
• Workspace content: prompts, projects, generated files, uploaded assets.
• Operational telemetry: feature usage, error logs, performance metrics — used only to keep the platform stable.
• Optional billing data handled by our payment processor; we never store full card details.

Why we collect it

• Run the workspace, deliver streamed AI generations, and persist your projects.
• Diagnose and prevent abuse, fraud, or service degradation.
• Improve the product through aggregated, de-identified analytics.

Third-party model providers

Your prompts and project context may be transmitted to AI providers (Anthropic, OpenAI, Google, Groq and similar) under their respective enterprise terms. We choose providers that offer no-retention or zero-data-training configurations wherever possible and we route by the provider you select in the model picker.

Storage & retention

Project files are stored in project-scoped storage and accessible only to the authenticated owner. Backups are encrypted at rest. You may request deletion of your account, individual projects, or chat history at any time and we will action the request within thirty (30) days.

Your rights

• Access — request a copy of your stored data.
• Correction — update or correct anything in your profile or projects.
• Deletion — close your account and remove personal data.
• Portability — export your projects as ZIP or to a connected GitHub repo.
• Objection — opt out of optional product analytics from Settings.

Contact

Privacy questions, deletion requests, or compliance inquiries can be sent to info@jwoodtechnologies.com or via the Contact page.